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All orders are processed within 2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
During busy periods, with a high volume of orders, it may take longer for your order to be processed, shipped and arrive at your location. Any delays from postal service providers are out of the control of MADE BY US.
Shipping charges for your order will be calculated and displayed at checkout.
We offer $6 flat rate shipping to anywhere in Denmark within 2 business days.
For orders over $74 there is free shipping guaranteed with your order.
We offer international shipping to the following countries: [list of countries].
At this time, we do not ship to [list of countries].
Shipping charges for your order will be calculated and displayed at checkout.
If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.
|
Europe Shipping Option |
Estimated delivery time |
Price |
|
Highest Rate ($200 or more) |
Within 2 to 5 business days |
$35 |
|
Medium Rate ($110 - $199.99) |
Within 2 to 5 business days |
$25 |
|
Lowest Rate ( $0- $109.99) |
Within 2 to 5 business days |
$20 |
|
North America Shipping Option |
Estimated delivery time |
Price |
|
Highest Rate ($200 or more) |
Within 2 to 5 business days |
$44 |
|
Medium Rate ($110 - $199.99) |
Within 2 to 5 business days |
$32 |
|
Lowest Rate ( $0- $109.99) |
Within 2 to 5 business days |
$25 |
|
North America Shipping Option |
Estimated delivery time |
Price |
|
Highest Rate ($200 or more) |
Within 2 to 5 business days |
$40 |
|
Medium Rate ($110 - $199.99) |
Within 2 to 5 business days |
$30 |
|
Lowest Rate ( $0- $109.99) |
Within 2 to 5 business days |
$25 |
| Russia and UAE |
Estimated delivery time |
Price |
|
Highest Rate ($250 or more) |
Within 2 to 5 business days |
$100 |
|
Medium Rate ($148- $249.99) |
Within 2 to 5 business days |
$45 |
|
Lowest Rate ( $0- $147.99) |
Within 2 to 5 business days |
$35 |
|
India, Japan, New Zealand, Hong Kong and Australia Shipping Option |
Estimated delivery time |
Price |
|
Highest Rate ($200 or more) |
Within 2 to 5 business days |
$40 |
|
|
||
|
Lowest Rate ( $0 - $140 ) |
Within 2 to 5 business days |
$35 |
|
World Wide Shipping option |
Estimated delivery time |
Price |
|
Weight (3000.1 - 4000) |
Within 2 to 6 business days |
$ |
|
Weight( 2000.1g - 3000g) |
Within 2 to 6 business days |
$X |
|
Weight ( 0g - 2000g) |
Within 2 to 6 business days |
$ |
4000
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. MADE BY US is not responsible for these charges if they are applied and are your responsibility as the customer.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within the estimated shipping window, please contact us at us@madebyus.toys with your name and order number, and we will look into it for you.
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at us@madebyus.toys with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at us@madebyus.toys.
